Customer Relations Representative - State Farm Agent Team Member
Full Time in Sleepy Hollow - NY
Responsive recruiter
Replies within 24 hours
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About our AgencyI’ve been with State Farm for 42 years, starting in auto claims and working my way up to a supervisory role before becoming an agent 28 years ago. Our team currently includes five incredible members, and we’re looking to grow! We offer flexible paid time off, bonuses, and a simple retirement plan to support a healthy work-life balance.
While we’re serious about meeting our goals, we believe in having fun along the way—there’s always a lot of laughter in our office. Our motto “Work hard, play hard!”
I hold a Bachelor’s degree from Pace University and am passionate about giving back to our community. I volunteer with the Tarrytown/Sleepy Hollow Food Pantry and actively participate as a member of the local Chamber of Commerce. If you’re looking for a positive, goal-driven, and supportive environment, I’d love to hear from you!
ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Kathy Davidoff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation $55,500.00 - $75,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none